Bull Session154 podcasts

Bull Session

UX Maturity

November 20, 2014          

Episode Summary

What role should user experience play in your organization? The answer to this question depends very much on who and what you are. Say you’re a bootstrapped startup founded by experts in technical issues and sales. You should try to get free advice and help, or maybe trade some equity for UX design, or perhaps even rely on your own intuition until you can raise some capital. On the other hand, a large software company such as Oracle or Microsoft should make user experience a key focus and investment for every business unit, and have a strong advocate and visionary in the C-suite. Between these extremes lie many different models for deploying user experience appropriately.

In this episode of The Digital Life, we discuss a user experience maturity model and how it relates to the current industry trend of taking UX in house.

Bull Session

The Digital Dark

October 9, 2014          

Episode Summary

The darker side of human nature rears its head in the digital realm more than we’d care to admit. While the promise of the open Internet brings with it wonderful opportunities for community and communication, it also has a host of problems, whether it’s called cyber bullying, harassment, or trolling. In this episode of The Digital Life, we examine the story of Kathy Sierra, a UX luminary, who for the second time has pulled back from her online life, due to horrific harassment, and her blog post explaining her side of the matter. You can also read her post at Wired online.

Bull Session

UX for Emerging Tech: Unintended Consequences

October 2, 2014          

Episode Summary

Along with the promise of emerging technologies — such as robotics, genomics, synthetic biology, 3d printing, and the Internet of Things  — comes the very real problem of unintended consequences for people and our environment. While we can’t, in any real sense, truly predict the future, we can see how technologies of the past and present — from industrial factories to automobiles to nuclear weapons — have changed the landscape of our world, perhaps in ways that would have astounded the innovators who made those technologies possible.

In this episode of The Digital Life, we discuss the challenge of unintended consequences inherent in the adoption of emerging technologies and the potential role of user experience in mitigating them.