user experience tags

Bull Session

A Year Talking Design

December 31, 2015          

Episode Summary

For our final podcast of 2015, we chat about the big themes on the show and our favorite episodes over the past year. We had conversations on design and tech with some wonderful guests including Niti Bahn, Madeleine Price Ball, Uday Gajander, Kelly Goto, Bill Hartman, Suzanne Livingston, Jon McKay, Scott N. Miller, Juhan Sonin, Scott Stropkay, Scott Sullivan, and Giuseppe Taibi.

From UX in the enterprise to emerging technologies like wearables and robotics to the disruptive nature of creative class work, we covered a wide range topics on The Digital Life in 2015. So what did we learn from a year talking design?

Enterprise UX is on the rise
Enterprise users — from employees to customers to managers — face experiences that are antiquated and needlessly complicated when compared with the experience of consumer-facing software. For those large, complex businesses, government agencies, and other organizations, UX research and design can provide enterprise products with a competitive edge. What is the current state of enterprise software when it comes to UX? What is the scale and complexity of enterprise UX problems? And, most importantly, how is UX changing the way the enterprise works?

Episode 104: Enterprise UX with Kelly Goto
Episode 113: The consumerization of enterprise software with Suzanne Livingston
Episode 127: Design for Enterprise UX

Emerging technologies require design to be successful
From robotics to wearables to bio-inspired materials, emerging technologies represent a future that desperately needs design. There are immediate, significant opportunities for emerging technologies in energy, health, and manufacturing. Designers working in these areas will need to help identify the major challenges in these areas and seek proactive solutions — not an obvious or easy task.

Episode 89: Smart Cities and the IoT
Episode 92: Designing Bio-Inspired Technology
Episode 114: Hacking Cars
Episode 115: The Future of Food
Episode 119: UX for Robotics
Episode 124: Open Humans
Episode 125: The Wearables Revolution

The innovation economy is changing the way we work, collaborate, and live our lives
How do we separate work from play, busyness from leisure in the digital age? Is South by Southwest the big tent tech revival for the American creative class? What is the connection between creative routines and output? Creative work and digital automation are changing the economics of the American middle class. The need for meaningful work is an essential one for humanity, and one that increasingly is falling prey to technological change.

Episode 84: Is Leisure Dead? Exploring Time Poverty in the Digital Age
Episode 94: SXSW and Social Organization for the Creative Class
Episode 103: Creative Routines
Episode 112: Automating America
Episode 121:On Open Organizations
Episode 129: Innovation and Crowdfunding

Bull Session

Apple Software UX

November 19, 2015          

Episode Summary

This week on The Digital Life, we chat about Apple and the state of its software design. Is Apple off the rails? Is Google nipping at its heels? You could argue that Google is getting better at design at the same time Apple is getting worse.

An interesting article on Fast Company by Don Norman and Bruce Tognazzini, “How Apple is Giving Design a Bad Name” sets the stage for this discussion. With the mobile iOS, Norman and Tognazzini argue that Apple has abandoned some of the fundamental principles of good design including discoverability, feedback, and recovery.

In contrast, Google is doing some interesting things with its Android OS. Experimental design is part of the conversation and the company is unafraid to evolve in the open.

Resources
How Apple is Giving Design a Bad Name
Google Design

 

5 Questions

Innovation and Crowdfunding

November 12, 2015          

Episode Summary

On The Digital Life this week, we chat about crowdfunding and its place in the innovation ecosystem.

The creative class — knowledge workers in industries like biotech, design, gaming, and software — need new models and structures for collaborating and interacting. Crowdfunding’s open model means that nearly anyone with an entrepreneurial spirit and a good idea can start up a project and hopefully, get some money behind it. For this reason crowdfunding is great for testing markets, and launching new product categories. But for all its benefits, it also come with some high risk potential.

Recently the TechJect Robotic Dragonfly drone project — funded to the tune of $1 million in 2012 on Indiegogo — disintegrated when the company ran out of money. And it’s far from the first.

And the Glowing Plant synthetic biology project — a great example of how cutting-edge technology and innovation could receive crowdfunded backing — set off a series of events that led to genetically modified organisms (GMOs) being banned on Kickstarter.

Is crowdfunding Wild West capitalism for the digital age? The new face of funding for innovation? Or just a flash in the pan?

Resources
Kickstarter
Indiegogo
Another 1 Million Crowdfunded Gadget Company Collapses

Bull Session

Fantasy Sports and Big Data

November 5, 2015          

Episode Summary

This week on The Digital Life we chat about fantasy sports, big data, and the user experience.

It’s an interesting time for fantasy sports, to say the least. With 57 million players in the US and Canada, the industry is seeing booming growth. However, both the Justice Department and the FBI are investigating two of its biggest players, FanDuel and DraftKings. In particular, the Justice Department is looking at whether fantasy sports fall outside of a Federal prohibition on Internet gambling, the Unlawful Internet Gambling Enforcement Act of 2006, which outlawed online poker and sports betting. Is it a game of skill or gambling, pure and simple?

And, on the digital side, we ask, what are the implications for fantasy sports, when your big data product is derived from the activities of athletes whose personal licensing is, at least for the time being, entirely controlled by larger interests, the sports leagues and players associations themselves?

Resources
DraftKings
FanDuel
Betting on the Fantasy World
Pierre Garcon files lawsuit against FanDuel on behalf of NFL players
Michael Jordan, Mark Cuban, Ted Leonsis Betting $44 Million on Sportradar’s Data