psychology tags

Bull Session

Are We Too Trusting of Technology?

September 30, 2016          

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Episode Summary

This week on The Digital Life, we discuss the question: “Are we too trusting of technology?”

It takes time to build trust in technology — using e-mail instead of mail, for instance, or using a credit card to purchase something online, rather than going to the store and paying there. But we now have a host of new, emerging technologies that could help us navigate life and death situations. How do we develop trust in these new systems?

An study conducted by the Georgia Institute of Technology, placed people in a fake emergency situation to see whether they would blindly follow a robot, rather than trust their own instincts. According to the researchers, 26 out of the 30 participants decided to follow the robot, even though it was clear that it was potentially leading them in the wrong direction and into a dangerous scenario. What kinds of questions does this raise for battlefield robots or even surgical robots? How do we maintain a healthy skepticism, but still incorporate such emerging technologies into our lives?

People Blindly Follow Their Robot Leaders

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Jon Follett

Dirk Knemeyer

Bull Session

The Future of UX

June 23, 2016          

Episode Summary

On The Digital Life this week we discuss the future of UX as envisioned in Dirk Knemeyer’s article “Understanding Us: A New Frontier for User Experience” which was published in the recent UXmatters relaunch.

It seems like today is a good time to be a UX professional, but what does the landscape look like professionally, and how is it going to change in the future? In the article, Dirk considers neuroscience, in particular, as an area that UX will both influence and be influenced by, as it converges with the world of science and biotech.

Understanding Us: A New Frontier for User Experience

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