enterprise tags

5 Questions

Design for Enterprise UX

October 29, 2015          

Episode Summary

This week on The Digital Life, we chat about designing for enterprise user experience with UX designer, strategist, author and consultant, Uday Gajander. Uday talks with us about “Wicked Craft”, the current state of enterprise software UX, and how designers can better understand enterprise users.

Resources
Uday Gajendar
Salesforce
GE
Slack
Citrix
CloudPhysics
Dyson

Bull Session

Where to, UX Agencies?

August 27, 2015          

Episode Summary

Today, the field of UX is evolving faster than ever before. There’s never been a greater need for digital design — from mobile to desktop to every device in between. Add to that the tremendous need for design for emerging technologies — including the Internet of Things, wearables, genomics, and robotics — and you have all the right factors that should point to an industry on the rise. However, at the same time, the UX industry is maturing: There’s a strong trend to bring work in house at tech companies of all shapes and sizes, which has made the design landscape, at least for independent consulting agencies, tentative at best. Since the sale of Adaptive Path to Capital One almost a year ago, we’ve heard the rumors of the demise of the design firm. For our podcast topic this week, we’re going to explore the current state of affairs and the necessary re-invention of the UX design agency.

Resources:
Why Are Design Firms Stagnating?
The New Age of Innovation
Hey, UX Agencies: It’s Gonna Be Alright

5 Questions

The consumerization of enterprise software with Suzanne Livingston

July 22, 2015          

Episode Summary

In this episode of The Digital Life, we chat with special guest Suzanne Livingston, senior product manager for IBM’s enterprise social software platform, about the “consumerization” of enterprise software and the bring-your-own-device trend.

This is a unique time for the enterprise, as software eats the world. Product managers need to keep in mind a variety of factors as they consider the ongoing “consumerization” of enterprise software from user experience to security to productivity. How are enterprise software vendors responding to the trend of employees bringing their own mobile devices into the work environment? Has the time come when enterprise software needs to be “mobile first” in its UX strategy? Are successful upstarts like Trello, Box, Slack indicative of the way enterprise software needs to go? We examine all of these questions and more as we consider the the migration of enterprise software to a “consumerized” paradigm.

Resources

IBM
IBM enterprise social software
Trello
Box
Slack
Why Software is Eating the World by Marc Andreessen

5 Questions

Enterprise UX with Kelly Goto

May 21, 2015          

Episode Summary

In this episode of The Digital Life we chat about user experience for the enterprise with designer, researcher, and studio leader Kelly Goto. Enterprise users — from employees to customers to managers — face experiences that are antiquated and needlessly complicated when compared with the experience of consumer-facing software. For those large, complex businesses, government agencies, and other organizations, UX research and design can provide enterprise products with a competitive edge. What is the current state of enterprise software when it comes to UX? What is the scale and complexity of enterprise UX problems? And, most importantly, how is UX changing the way the enterprise works? We discuss all of these topics and more.

Bull Session

Designing Enterprise UX

December 18, 2014          

Episode Summary

With the bring-your-own-device (BYOD) movement and consumer software upending the traditional enterprise environment, it’s no surprise the enterprise user experience is becoming a hot topic for companies looking for increased productivity and a competitive advantage in their respective industries. But the user expectations generated by consumer software, the myriad of devices, and the intricacies of enterprise requirements, create a complex UX problem set that’s not so easy to crack. In this episode of The Digital Life, we explore some of the issues that enterprise UX bring to the fore, consider the future landscape as software “eats the world”, and discuss the skills that UX designers will need to tackle these challenges.